You can contact our support team by e-mail (support@jmrtrades.com) or by using a live chat option on our webpage.

You can buy over 100 different cryptocurrencies that are all listed on our website.

We work with all countries except: Afghanistan, Algeria, Angola, Antigua and Barbuda, Bangladesh, Bolivia, Bosnia and Herzegovina, Botswana, Cambodia, China, Cuba, Democratic Republic of the Congo, Ecuador, Egypt, Eritrea, Ethiopia, Gambia, Ghana, Guinea-Bissau, Guyana, Indonesia, Iran, Iraq, ivory coast, Japan, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macedonia, Malaysia, Mali, Morocco, Myanmar, Namibia, Nepal, Niger, Nigeria, North Korea, Pakistan, Papua New Guinea, Qatar, Democratic Republic Of The Congo, Senegal, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Syria ، , Tanzania, Togo, Trinidad and Tobago, Uganda, USA, Vanuatu, Vietnam, Yemen, Zambia, Zimbabwe

YES You Can SELL BITCOIN HERE

Сryptocurrency is a digital currency that uses cryptography for security, feature, that makes it difficult to counterfeit. It is not issued by any central authority, rendering it theoretically immune to government interference or manipulation.

You can set up a separate wallet for each cryptocurrency on your PC or you can use our free wallet service and store 100+ cryptocurrencies all in one place.

Cryptocurrency transaction times depend on which cryptocurrency you are sending, Bitcoin transactions take about 15-20 minutes to complete and on average allow up to 1 hour for the rest of the coins.

Make sure you are using your own, 3D secure Visa or MasterCard and have drivers license, ID or passport available in case we require a video verification. Then please follow this link ___ to our calculator, select the cryptocurrency you want to buy, input the amount to be charged from your card in EUR/USD and input crypto address (or leave blank if you want to deposit to Indacoin wallet). Fill in the required fields and once your card is charged our support team will be in contact with you to verify your purchase.

Usually it takes about 30 minutes after you make an order or complete verification (if it’s the first time you use the card on JMR).

We only accept Visa and Mastercard with 3D secure.

3-D Secure technology consists of the programs Verified by Visa and MasterCard SecureCode.After you enter your credit card details in our online store, a new window will appear, requesting your personal security code. Your financial institution will authenticate the transaction within seconds, as well as confirm that you are the individual making the purchase.

To complete verification you’ll need to enter the 4 digit code you receive via phone call. For your second step you may also be asked to undergo photo verification, which requires you to upload a photo of your passport/ID and a selfie with ID and a piece of paper with required text, confirming the purchase. We may alternatively ask for video verification, where you will need to record your face, say "Indacoin verification for crypto" show your ID and card you made the payment with. When showing the card, show only last 4 digits and the name.

You can open the same order page link from your mobile device and record it from there. If having trouble, you can also send the required video as attachment via e-mail to support@jmrtrades.com. Make sure to JMR your exchange order number.

If you have waited more than 2 minutes, then the order didn't make it to transaction. It's possible that your card isn't 3D secure and you may need to try again. Make sure you confirm your purchase via PIN code with your bank or you can try buying with a different currency (EUR/USD). Otherwise, if you are certain your card is 3Ds and changing currency doesn't help then you need to contact your bank, they may be blocking your purchase attempts.

You only need to verify your card once and all following transactions will be automatic. However we will require verification if you decide to use another bank card.

You need to contact your bank and ask for the reason of the decline, perhaps they can lift the restriction so a purchase can be made.

The verification process protects you in case of card theft, hacking or fraudsters ; this works the opposite way in case someone is trying to place a purchase using someone else's banking card.

We never share your details with any Third Parties without your consent. Also, we only accept 3D-Secure cards ,and we never request any sensitive data such as the CCV code or the full card's number. You only provide such payment details through Visa or Mastercard gateway terminals. We only collect the information required to make sure that you're the card's owner.